Richindians operates the richindians.in website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the richindians.in website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at richindians.in, unless otherwise defined in this Privacy Policy.
At Rich Indians, we value your business and strive to ensure your satisfaction. Please review our policies regarding cancellations, returns, and refunds.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Cancellation Period: Customers may cancel their order/service up to 24 hours before the scheduled start time for a full refund.
Late Cancellations: Cancellations made after the scheduled start time will incur a cancellation fee of 25%.
No-Shows: Customers who do not show up for their scheduled appointment or service will be charged the full amount.
We understand that emergencies and unforeseen circumstances can occur. If you need to cancel due to special circumstances (e.g., medical emergency, extreme weather), please contact us as soon as possible. We may offer a full refund or reschedule your service at no additional cost at our discretion.
Timeframe: You have 7 calendar days to return an item from the date you received it.
Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required to process your return.
Types of Items: Certain types of goods are exempt from being returned, such as perishable goods (e.g., food, flowers), custom or personalized items, and intimate or sanitary goods.
Other Exceptions: Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items.
Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Timing: You will receive the credit within a certain number of days, depending on your card issuer's policies.
Criteria: Partial refunds may be granted for items that are returned more than 7 days after delivery or for items not in their original condition, damaged, or missing parts for reasons not due to our error.
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at 8086 900 800 and send your item to: Rich Indians, 36/452, 2nd Floor, N.V.Tower, P.O.Kallai, Kozhikode, Kerala, India – 673 003.
Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Label: If we provide a prepaid return shipping label, the cost will be deducted from your refund.
Tracking: Consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Contact Information: To cancel a service or return/exchange an item, please contact us at 8086 900 800.
Online Portal: If available, clients can manage their cancellations, returns, or exchanges through our online portal at www.richindians.in .
Rich Indians reserves the right to update or modify this policy at any time. Any changes will be communicated to clients through specific methods such as email, website update at least 15 days before they take effect.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
For any questions or further clarification regarding our cancellation, return, and refund policy, please contact us at:
Email: hr@richindians.in, hr.richindians@gmail.com
Phone: 8086 900 800
Address: Room No: 36/452, 2nd Floor, N.V.Tower, P.O.Kallai, Kozhikode, Kerala, India – 673 003.
Thank you for choosing Rich Indians.
Sincerely,
Mrethunjayan K.P.
Chairman
Rich Indians International Pvt.Ltd.